Business Communications Benchmarking Reports

Communication is integral to almost every facet of a business’ operations. Effective external communication strategies help build strong stakeholder relationships and market credibility whereas internal communication plays an important role in keeping employees well-informed about the organization’s goals and objectives.

Developed through benchmarking best-in-class organizations, our Business Communications reports identify the winning strategies, approaches, and best practices for effective communication. These reports examine the current trends in communications with respect to its structural models, staffing and investment levels. Specifically, these reports benchmark the tools, usage frequencies and preferred channels for internal and external communications.